Apprentice Carephone Officer

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Adults & Health
Adults Social Care Operation
30 hours over 4 days plus off the job training
1
Civic Centre 3, Huddersfield Town Centre
Apprenticeship
Apprentice Rate
National minimum wage, currently £9.18 per hour

HAVE YOU GOT WHAT IT TAKES TO GROW YOUR CAREER AND HELP MAKE KIRKLEES SUCCEED?

We’re Kirklees – Earn Learn and Build a Career

If you are looking for hands-on experience and learning on the job then an apprenticeship could be the right route for you. We are committed to recruiting a diverse workforce to reflect our local communities.

We offer high quality apprenticeships helping you to gain a professionally recognised qualification, coaching and mentoring along with wellbeing support and staff benefits. Everything you need to look forward to a very bright future ahead.

We have exciting opportunities for people who are enthusiastic, hard-working and interested in a career to make a difference to our local residents.

You will work as an Apprentice and will be required to complete a training programme that will cover all aspects of the role and will be delivered through blended learning by a registered training provider.

The Care phones team installs a range of assistive technologies to support people to live independently in their own home. The equipment can be linked to the control centre so people can request help or sensors alert us to a problem such as a smoke alarm going off, someone has not taken their medication or someone vulnerable is leaving their property. The call handlers arrange appropriate support, re-assurance or response to all calls received. 

 If you require further information about the role please contact Joanne Jones on 01484 221000 or email joanne.jones@kirklees.gov.uk  

What can we offer?

  • Generous annual leave entitlement
  • Friendly and supportive team environment
  • Ongoing training and career development
  • Excellent pension scheme
  • A range of family friendly policies, including flexible working.
  • We offer a wide range of well-being initiatives including a cycle to work scheme and discounted KAL membership
Pam Kaur is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. 
This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile.  A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

21 August 2022, 11:55 PM

Important Information

Job Description and Person Specification.pdf – 137KB

This vacancy is closed to applications.