Technical Support Assistant

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Growth & Regeneration
Homes & Neighbourhoods
37
1
Huddersfield and surrounding areas. Working from home, as required.
Temporary
Up to 18 months.
Grade 6

£24,294- £25,979

We are looking for a motivated and enthusiastic person to join the Technical Support Team within Homes and Neighbourhoods.  Working in a fast paced office environment supporting Office Managers/Technical Schedulers and other Technical Support to deliver the operational priorities of the service.

 

The post holder will work with colleagues across the organisation in line with Kirklees Council’s core behaviours and values and contribute to the delivery of the organisations purpose, vision and objectives, ensuring positive outcomes for the business and Kirklees customers.

 

As a Technical Support Assistant, you will provide a service that ensures a high standard of accuracy and efficiency using initiative to meet the needs of a range of internal and external customers through specialist IT skills and using specific admin systems and processes.

 

The role involves processing, inputting  and retrieving data related to different work streams and trades. Keyboard skills are essential as well as experience of working in a busy office environment with demanding deadlines. You will be required to liaise with operatives, Team Leaders, customers and internal/external clients responding to tenants needs, raising jobs and appointing repairs.

 

This is a full-time post for 18 months pending a systems review.

Anne-marie Reynolds is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. 
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.

If you are internal and want to apply for this job as a secondment you must be a substantive employee of the Council with over 6 months continuous service and have successfully completed your probation period.

Applications for secondments will only be accepted if approved by your manager, you will be asked to confirm on your application form that you have the relevant permission. If you are refused permission to apply for a secondment, please contact HR Recruitment to register the refusal.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

26 September 2021, 11:55 PM

Important Information

Technical Support Assistant Job Description.docx – 90KB
Converted File Technical Support Assistant Job Description.docx.pdf – 109KB

This vacancy is closed to applications.