Technical Scheduler

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Growth & Regeneration
Homes & Neighbourhoods
37
1
Huddersfield and surrounding areas
Permanent
Grade 7
£25,409 - £26,845

This post is based at Flint Street/Home working.

We are looking for a motivated and enthusiastic person to join our busy Planning and Technical support team in Homes and Neighbourhoods.

We provide a Contracts and Services maintenance programme to approximately 23000 KC Council properties in addition to a range of KC Commercial properties.

The role requires use of internal planning functions using an electronic diary management system to schedule and dispatch work to operatives in relation to a range of trades.

You will be required to have effective keyboard and IT skills; ability to access a variety of IT systems to retrieve, edit and input information.

You should have excellent communication skills to liaise effectively with our customers clients and stakeholders.

The role includes:

Updating records to keep all information current and appropriate databases whilst adhering to strict rules around GDPR.

Answer incoming calls in a professional effective and efficient manner aiming to fully resolve specific and general enquiries relating to a range of service areas.

Working to strict deadlines for works to be carried out for all customers and clients.

Rescheduling appointments into the diary systems liaising with operatives and notifying customers of any changes.

A good understanding of the Health and Safety at work policies.

You should hold a GCSE or equivalent in maths and English or an equivalent qualification.

Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work. 

We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

15 December 2022, 11:55 PM

Important Information

This vacancy is closed to applications.