Contact Liaison Officer x3 – Internal

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Children & Families
Child Protection & Family Support
Huddersfield and surrounding areas, Dewsbury and surrounding areas
Temporary, Secondment
Fixed Term Appointment/Secondment up to 12 months
£25,409 - £26,845

To apply for this job you must be an employee of Kirklees Council for the duration of the recruitment process – up to and including the start date - and have successfully completed your probationary period. Please note that if you work for an Academy you are not an employee of the Council.

In an innovative bid to support our social work teams in an ever changing and increasingly demanding service, we have created three new Contact Liaison Officer roles to be trialled for 12 months in the Family Support & Child Protection Service. For internal candidates this will be an exciting secondment opportunity to develop your skills in a newly created role.

The roles will provide an effective and consistent point of contact for families, carers and professionals. The posts will demand excellent organisational skills to help support Social Workers with their statutory responsibilities. Excellent interpersonal skills are a must as you will be expected to communicate effectively with a wide variety of individuals from service users, external partners and carers, as well as Social Care colleagues and managers.

As these are newly created posts as part of a pilot, they will benefit greatly from postholders who are proactive problem-solvers, highly adaptable and have a keen interest in Children’s Social Care. Some experience of working within Children’s Social Care is essential and some legislative knowledge of Child Protection would be advantageous.

You must have:

  • Excellent organisational skills.
  • Strong interpersonal skills.
  • Some experience of working alongside Social Workers/practitioners in Children’s Social Care.
  • Good knowledge of IT systems, including LiquidLogic, Microsoft Outlook, Word, Excel, Skype and MS Teams.
  • A strong degree of resilience as you will be privy to sensitive and potentially harrowing information within the Child Protection arena.
  • Ability to work on own initiative or alongside others as directed.
  • Literacy and numeracy skills to produce a range of complex and specialist records and support with financial transactions, reviews and assessments.

We can offer you:

An attractive package which includes:

  • Salary (Grade 7 - £25,409 - £26,845)
  • A supportive team
  • Continuous training and development

In order to be shortlisted for this role, you will need to explain how you meet the Employee Specification found within the attached Job Profile

If you are interested in applying for this post and would like more information, please contact Sam Payne (Business Support Manager) at for an informal discussion.

Working pattern

Working pattern will be Monday to Thursday, 8.45am - 5.15pm, Friday, 8.45am - 4.45pm. It will be predominantly office based (one role based at Empire House, Dewsbury and two roles at Civic Centre 3, Huddersfield), but there may be opportunities to work from home depending on service need.

We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: or phone: 01484 221000 and ask for ‘Recruitment’.

If you are internal and want to apply for this job as a secondment you must be a substantive employee of the Council with over 6 months continuous service and have successfully completed your probation period.

Applications for secondments will only be accepted if approved by your manager, you will be asked to confirm on your application form that you have the relevant permission. If you are refused permission to apply for a secondment, please contact HR Recruitment to register the refusal.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

18 December 2022, 11:55 PM

Important Information

This vacancy is closed to applications.