Business Support Officer

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Growth & Regeneration
Skills & Regeneration
37
1
Civic Centre 3, Huddersfield
Permanent
Grade 6

£24,294- £25,979

Kirklees Council owns an extensive non-operational land and property portfolio and recognises that through efficient and effective management this valuable resource can support the Council’s priorities. To support delivery of these required outcomes, a new business support officer role has been created to provide accurate record keeping, timely customer service responses and support through a transformation process for the wider land Team.

As part of your role you will support the administration of legal agreements and billing for garage sites, gardens, grazing land and ground leases, and most importantly management of any health and safety risks within the non-commercial portfolio.

You will monitor incoming enquiries and tasks, and direct them to the relevant officers on an assessed priority basis, so will need to be able to work well under your own initiative, with sound decision-making skills. This is a high profile area of work attracting attention from local councillors and members of the public and therefore you will have need to have very strong customer service skills for managing enquiries and complaints appropriately.

You will be required to provide information to a variety of internal and external customers and this must be timely, accurate and consistent. You will also be required to support with billing and finance enquiries and ensure that record keeping on a variety of databases is highly accurate and within timescales.

This post will sit within a large Business Support Team that supports the Corporate Facilities Management and Compliance Functions for the Council, therefore there will be some shared tasks across the teams that will be expected from this role plus sickness/annual leave cover as and when required. You will need to have a strong background in administration and a passion for transformation to support the journey to a more modern and effective service. This is an exciting opportunity to join a highly motivated and fast paced team, in a period of change and modernisation.

If you would like further information about the role or have any questions please contact the Recruiting Manager Sandra Hall on 01484 221000

Sandra Hall is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. 
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

29 January 2023, 11:55 PM

Important Information

Job Profile & Focus Sheet.pdf – 205KB

This vacancy is closed to applications.