Broker - Internal

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
Adults & Health
Adults Social Care Operation
Social Care - Adults
37 hours
Huddersfield and surrounding areas
Grade 6

£20,092 - £21,748

Internally restricted job. To apply for this job you must be an employee of the Council for the duration of the recruitment process – up to and including the start date. You must also be a substantive employee (or an employee with 12 months continuous service or more) of the Council or an Apprentice. Please note that if you work for an Academy you are not an employee of the Council.

The role of a Broker is an office based role, working with a team who source home care provision from Independent Sector providers. The role involves finding a suitable home care provider and completing the necessary paperwork as well as updating and maintaining electronic information systems as and when circumstances change.  

The role requires a good standard of communication skills in order to deal with a variety of requests of varying priority. You will deal with a high volume of work, the majority of which will be IT based and will require a high level of data inputting skills.

Requirements of the job are:

• Customer Care Skills

• Good Communications skills both verbal and written  

• Knowledge of IT e.g. Access and Excel

• Speed and accuracy of data entry and retrieval

• Negotiation skills

An enhanced Disclosure and Barring Service check will be required for this job. Please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

01 November 2020, 11:55 PM

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

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