Business Support Officer – Local Integrated Partnerships – Community Plus

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Adults & Health
Adults Social Care Operation
Business Support
37
One of 4 locality HUBS across Kirklees
Permanent
Grade 6

£20,092 - £21,748

This job is internally restricted. To apply for this job you must be an employee of the Council for the duration of the recruitment process – up to and including the start date. You must also be a substantive employee (or an employee with 12 months continuous service or more) of the Council or an Apprentice. Please note that if you work for an Academy you are not an employee of the Council. Please confirm you meet this requirement.

Local Integrated Partnerships (LIP) Service supports vulnerable people in communities to prevent needs escalating to high end care. We help people live the life they want by supporting carers, families and communities to support themselves. Services within LIP are Community Plus, Wellness and Libraries.

The post is based at Civic Centre 1, Huddersfield. The Business Support team is very busy with varied work that brings different challenges and conflicting priorities every day. A friendly, flexible approach is important. You will be the first point of contact for many people and that first impression is important and long lasting. As a team we work hard to provide the most efficient, effective and professional support on time to our customers and colleagues. Part of the role will be processing confidential and sensitive information appropriately and within GDPR and Retention and Destruction guidelines.

The Business Support Officer’s role is still evolving; this is an opportunity to help shape the role on how the team can best support the service and its customers. Some typical regular tasks that the team carry out:

  • Answering queries from the public or external partners on the support available
  • Relationship building with external partners, particularly with GP surgeries
  • Facilitating meetings (booking rooms, taking notes, circulating papers)
  • Supporting colleagues and managers with IT issues, formatting and/or creating documents
  • Raising invoices and purchase orders
  • Understanding data enough to extract simple reports
  • Monitoring a number of mailboxes

It is essential that you are familiar with computer packages such as Microsoft Word, Access and Excel and that you are able to demonstrate business admin skills to NVQ Level 2. You should also have a level of literacy and numeracy to be able to produce routine documentation and statistical information.

 Please read the attached Day In The Life for more information about this job.

18 October 2020, 11:55 PM

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Related information

This vacancy is closed to applications.