Business Support Officer - One Adoption

KIRKLEES COUNCIL ARE ADVERTISING THIS ROLE ON BEHALF OF ONE ADOPTION 

One Adoption West Yorkshire is a shared regional adoption service across the 5 West Yorkshire Local Authorities. It is hosted by Leeds City Council with office bases across West Yorkshire. Core services are the recruitment and assessment of all adopters, family finding for children and adoption support through all life stages and our vision is to ensure that children, adopters and birth parents in West Yorkshire receive an excellent adoption service.

We are looking for a Business Support Officer to lead on our Letterbox service which facilitates children’s indirect contact with birth families and adopters. The role includes leading a team of business support officers to work with senior managers to develop processes and support system changes to bring our letterbox system up to date with current technology.

The post requires excellent skills in using case management systems and the ability to liaise both verbally and in written form with families of children affected by adoption.  Key tasks are to manage a team to effectively to maintain the contact service functions for the children, birth families and adopters in their contact arrangements. Accurate and confidential record keeping using a case management system.

If you are someone who has strong organisational skills, excellent communication skills and the ability to engage with people of all backgrounds then we want to hear from you.

We are committed to your professional development and will ensure you have the right resources and training to enable you to provide the best service.

If you feel you would like to work with us and would like an informal chat, then please contact Aretha Hanson, Business Support Manager on 0113 3785791, Charlotte Baker, Assistant Business Support Manager on 0113 3783442 or Jane Jordon, Senior Business Support Officer on 0113 3788992.

The work involves issues of a sensitive and confidential nature and applicants will need to display a clear understanding of the need for complete confidentiality at both application and interview stage. You must be able to work as part of a team and be flexible with energy and commitment.

The work covers West Yorkshire region and the successful candidate could be based in Bradford, Huddersfield or Leeds with an expectation of travel across the region.

To apply online, please visit the Leeds City Council jobs site: https://leeds.csod.com/ux/ats/careersite/1/home/requisition/5688?c=leeds

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is a Stonewall Top 100 employer, a Mindful employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.