Financial Assessment Team Leader - Calderdale Council

Kirklees Council are advertising this role on behalf of Calderdale Council

Post Ref: CC933

We are seeking to recruit an enthusiastic and ambitious person with a 'can do' attitude to lead the Financial Assessment and Charging Team. The Team is made up of 11 Financial Assessment Caseworkers and 2 Financial Assessment Support Officers and is responsible for the timely delivery of financial assessments and calculation of care charges for people receiving services from Adult Services and Wellbeing (ASW). Also, for financial assessments for means tested allowances for the Children’s & Young People Directorate (CYP). 

In this role you will be jointly responsible with the second post holder for leading, managing and the performance of the Team.

What will you be doing?

• Leading the Team to ensure the timely completion of financial assessments for care charges.
• Providing support, direction, and line management.
• Ensuring charges for care and support are accurate and correctly calculated ensuring quality assurance is in place.
• Handling complex cases, problem solving, and resolving appeals and complaints.
• Monitoring performance and providing management information.
• Reviewing and improving systems and processes.

What knowledge, skills, and experience do you need?

• Being able to lead and motivate colleagues.
• Manage workloads, prioritise work, and know when to escalate issues.
• Have a high level of accuracy and attention to detail.
• Have good communication skills with the ability to explain complex matters simply.
• Good knowledge of the Care and Support (Charging and Assessment) and (Deferred Payment) Regulations 2014.

Why should you work for us?

• There’s a supportive feel to our team; we have approachable and supportive managers who have an open door and are willing to listen.
• Working as part of a team who are passionate about the work they do to improve the lives of people in Calderdale.
• We provide a generous annual leave entitlement which increases by 5 days after 5 years' service with the organisation.
• Homeworking is a key feature of this role, attending other workplaces as required. Our excellent technology and equipment will enable you to connect and collaborate from anywhere.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

Closing Date: 8th April 2024

Interviews: Week commencing 29th April 2024

To apply visit Calderdale Council website

We may utilise digital interview methods.

As part of our Vision we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our Employment Hub.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.