Home Support Coordinator - REACH Response Team

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Adults & Health
Adults Social Care Operation
37 hours
1
Across Kirklees
Permanent
Grade 7

£29,540 - £31,022

7% enhancement

You will work within a supportive and experienced team of people dedicated to helping adults maintain their health and wellbeing with an emphasis on meeting short term support needs.

This will predominantly be with the STUST Response Team, but there will be expectation that you work across Kirklees as required.

You will manage a team providing short term urgent support to achieve positive outcomes for service users.

You will co-ordinate your team effectively and support them in visiting and providing a quality service to our service users.

This will include the co-ordination of a range of resources to ensure timely and effective support is provided to service users.

The primary focus of your role is to ensure the provision of quality support to service users, exceeding Care Quality Commission expectations and standards. 

You will also establish and maintain relationships with service users, relatives and other professionals.

You will be passionate about developing your team and providing ongoing training, taking feedback from service users and ensuring the effectiveness of the service.

Requirements for this job:

  • High level of understanding of Adult Social Care including the need to promote & maximise service user independence.
  • Possession of NVQ 3 in care or relevant qualification or willing to undergo such training.
  • IT skills and experience with computer packages e.g., Microsoft Word, Access, and Excel.
  • Understanding of relevant legislation, guidance, and Government agendas.
  • Ability and willingness to work flexibly. You will work on a rolling rota 4 days on and 4 days off over a 16-week period which attracts a salary enhancement of 7%.
  • 8 weeks 7am – 16:15pm
  • 8 weeks 12:45pm – 22:00pm
  • Travel is an essential part of this job and therefore it would be extremely difficult for you to do your job effectively if you did not use a car for all or most of the time. It is essential that you hold a full and valid driving licence.
  • For a full list of role requirements, please refer to the attached job profile.
  • Please read the accompanying essential criteria and ensure you meet the requirements for the role.
  • If your application does not meet the requirements of the role – your application will not be considered.

Part of this role is based in the out of hours service (out of office hours).  Acting as first point of contact for service users and a dispersed work force on the telephone.  Therefore, you must have excellent record keeping ability, possess active listening skills and maintain a calm and composed demeanour when handling complex or demanding queries.

Our offer to you:

  • Generous annual leave entitlement
  • Friendly and supportive team environment
  • Ongoing Training and Career development
  • Excellent pension scheme
  • A range of family friendly policies
Suzanne Goodwin is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. 
This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile.  A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.
We encourage you to read our AI Guidance before submitting your application to ensure your supporting statements reflect your own authentic experience.

11 May 2026, 11:55 PM

Important Information

This vacancy is closed to applications.