Senior Support Options Officer - INTERNAL

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Kirklees
Adults & Health
Adults Social Care Operation
37
2
Across Kirklees
Permanent
Grade 8

£32,061- £33,699

THIS ROLE IS INTERNALLY RESTRICTED

To apply for this job, you must meet all of the following criteria:

  • Be an employee of Kirklees Council.
  • Be employed by Kirklees for the duration of the recruitment process – up to and including the start date.
  • Have successfully completed your probationary period.

(Please note that if you work for an Academy, you are not an employee of the Council.)

Your employment status will be checked, if you do not meet the above requirements your application will be rejected. 


There’s a supportive feel to our team; we have approachable and supportive managers who have an open door, regular supervision, and are willing to listen.  We are an experienced team; we all pull together to support each other and share our expertise. Support Options is fast paced, no two days are ever the same.

You will work as part of the team carrying a caseload alongside supporting the Deputy Team Manager to maintain the throughput of work within the team via a duty rota. The focus of your role will be to work with service users, health and social care professionals and colleagues within the team to ensure that provision to meet identified care and support needs is put into place. 

You will work closely with Assessment and Hospital Teams, Client Financial Affairs, commissioned home care providers and private sector residential care home providers.

The pace of work means you need to be organised and resilient but most of all you will care about the people we’re working with.

We are committed to providing our Senior Support Options Officers with exceptional levels of support. 

We understand that working within social care isn’t an easy job and how important it is to take care of ourselves. We take your wellbeing seriously with wellbeing champions in our teams who understand when you might need additional support. 

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Requirements for this job:

Experience of working in adult social care in a paid or unpaid capacity with a relevant service group.

An understanding of legislation, procedures etc. relating to the relevant service user group.

An understanding of the differing physical and emotional needs pertaining to unpaid carers.

Understanding of other agencies and their contribution to service delivery.

Ability to manage own caseload and allocation.

High level of communication and negotiation skills.

Ability to demonstrate literacy, numeracy and computer skills to complete assessments and correspondence, complete financial statements and keep accurate records.

IT skills to be able to maintain accurate electronic records.

Willingness to continue further personal training and development.

Willingness to travel between locations, either on foot or using public transport. Possession of a driving license and a car available for work may be desirable.

Sharon Costello is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. 
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.
We encourage you to read our AI Guidance before submitting your application to ensure your supporting statements reflect your own authentic experience.

20 May 2026, 11:55 PM

Important Information

This vacancy is closed to applications.